❓ Frequently Asked Questions
Find answers to common questions
Q.How do I create an account?
Click the "Sign Up" button in the top navigation, fill in your details including email, password, and personal information. Verify your email to complete registration. You will be ready to play in minutes!
Q.Can I have multiple accounts?
No, each player is allowed only one account. Multiple accounts may result in suspension and forfeiture of funds. If you need to update your account details, please contact our support team.
Q.How do I reset my password?
Click "Login" then "Forgot Password". Enter your registered email address and we will send you a password reset link. For security reasons, the link expires after 24 hours.
Q.Why do I need to verify my account (KYC)?
KYC (Know Your Customer) verification is required by law to prevent fraud, money laundering, and underage gambling. You will need to provide a valid ID and proof of address. Verification is usually completed within 24-48 hours.
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